1. Data Controller

The controller responsible for the processing of personal data in connection with this online store is:

BE-Youniq
Owner: Edina
Austria
Email: be.youniq@be-youniq.com

Further contact and business information can be found in our Legal Notice.

Protecting your personal data is important to us. We process personal data in accordance with applicable data protection laws, in particular the General Data Protection Regulation (GDPR) and applicable Austrian data protection legislation.

2. Personal Data We Process

When you visit our online store, place an order, use a customer account, subscribe to our newsletter, submit a review or contact us, we may process the following personal data:

• Name
• Billing and shipping address
• Email address
• Telephone number, if provided
• Order and payment information
• Information about purchased products
• Communication data relating to enquiries
• IP address
• Device and browser information
• Information about your use of our online store
• Cookie and consent information

The data actually processed depends on the functions and services you use in our online store.

3. Orders and Contract Fulfilment

When you place an order with BE-Youniq, we process the personal data necessary to fulfil your order. This includes, in particular, your name, contact details, billing and shipping address and order information.

We require this information to process your order, handle payment, ship your order and, where necessary, process returns, complaints or enquiries.

Legal basis: Article 6(1)(b) GDPR – processing necessary for the performance of a contract or in order to take steps prior to entering into a contract.

Where statutory retention obligations apply, processing is also carried out on the basis of Article 6(1)(c) GDPR.

4. Shopify

Our online store is operated using the Shopify e-commerce platform.

Shopify provides, among other things, the technical infrastructure for our online store, checkout and various functions for managing orders and customer data.

When you use our online store, personal data may be processed by Shopify. Under certain circumstances, data may also be processed outside the European Economic Area.

Further information about Shopify's processing of personal data can be found in Shopify's privacy information.

5. Payment Processing

We use the payment providers available in our checkout to process payments.

Depending on the payment method you select, the personal data required for processing the payment may be transferred to the relevant payment service provider. This may include your name, billing information, order value and other information required to process the payment.

Payment information such as full credit card details is generally processed directly by the relevant payment service provider and is not stored by BE-Youniq where we do not have access to such information.

The processing is carried out in order to fulfil your order.

Legal basis: Article 6(1)(b) GDPR.

The respective payment provider's privacy policy also applies to the processing carried out by that provider.

6. Shipping and Delivery

In order to deliver your order, we provide the necessary personal data to the shipping or logistics provider used for the respective delivery.

This may include:

• Name
• Delivery address
• Email address, where necessary
• Telephone number, where necessary

Data is only transferred to the extent necessary to process and deliver your order.

Legal basis: Article 6(1)(b) GDPR.

7. Contacting Us

If you contact us by email, contact form or through another communication channel, we process the information you provide in order to respond to your enquiry.

If your enquiry relates to an order or a potential contract, processing is based on Article 6(1)(b) GDPR.

For general enquiries, processing is based on our legitimate interest in responding to customer enquiries pursuant to Article 6(1)(f) GDPR.

8. Newsletter and Email Marketing – Klaviyo

We use Klaviyo for our newsletter and email marketing.

If you subscribe to our newsletter, we use your email address to send you information about BE-Youniq, new jewellery pieces and collections, promotions and other news.

In connection with our newsletters, information about how you interact with our emails may also be processed, for example whether a message was opened or a link contained in it was clicked, where permitted under applicable data protection laws.

Newsletter processing is based on your consent pursuant to Article 6(1)(a) GDPR.

You may withdraw your consent at any time with effect for the future, in particular by using the unsubscribe link at the bottom of our newsletters.

The lawfulness of processing carried out before your consent was withdrawn remains unaffected.

In providing its services, Klaviyo may process personal data outside the European Economic Area. Appropriate safeguards provided for under the GDPR are used for such data transfers.

9. Product Reviews – Judge.me

We use Judge.me in our online store to display and collect product reviews.

If you submit a review or interact with the relevant review functions, the personal data required to provide these services may be processed.

This may include:

• Your name or chosen display name
• Your email address
• Information about the product being reviewed
• The content of your review
• Technical information required to provide and secure the review functionality

The processing serves to provide our review functionality and to display authentic customer experiences.

Depending on the specific processing activity, the legal basis is your consent pursuant to Article 6(1)(a) GDPR or our legitimate interest in transparently presenting customer reviews pursuant to Article 6(1)(f) GDPR.

10. Cookies and Similar Technologies

Our online store uses cookies and similar technologies.

Strictly necessary cookies are used to provide essential functions of our online store. These include, for example, shopping cart, checkout, security and language settings.

Depending on your consent, cookies and similar technologies are also used for analytics, statistics and marketing purposes.

Non-essential cookies and comparable technologies are generally only used after you have provided the relevant consent through our cookie settings.

Where applicable, technically necessary data is processed in order to provide our online store and/or fulfil contractual obligations.

Processing involving analytics and marketing technologies that require consent is based on Article 6(1)(a) GDPR.

You can change your cookie and privacy settings at any time using the settings provided on our website and withdraw your consent with effect for the future.

11. Google Analytics

We use Google Analytics to analyse the use of our online store, understand the performance of our website and improve our services.

This may include the processing of information about page views, interactions with our online store, technical device information, browser information and other usage data.

Where consent is required, Google Analytics is only used after you have provided the relevant consent through our cookie or privacy settings.

Legal basis: Article 6(1)(a) GDPR.

You may withdraw your consent at any time with effect for the future through our cookie or privacy settings.

When Google services are used, personal data may also be processed outside the European Economic Area, particularly in the United States. Appropriate legal safeguards are used for such transfers.

12. Meta / Facebook and Instagram

We use Facebook and Instagram to present and promote BE-Youniq and advertise through Meta.

Where Meta technologies are used in our online store for marketing, analytics or measuring the effectiveness of our advertising, information about your use of our online store may be processed.

This information may be used, in particular, to measure the effectiveness of advertising campaigns and to display more relevant advertising.

Where consent is required under applicable data protection laws, such processing only takes place after you have provided your consent through our cookie or privacy settings.

Legal basis for processing requiring consent: Article 6(1)(a) GDPR.

You can withdraw your consent at any time with effect for the future through our cookie or privacy settings.

Meta may also process personal data outside the European Economic Area, particularly in the United States. Appropriate legal safeguards are used for such transfers.

13. Social Media and Pinterest

BE-Youniq maintains a presence on various social networks and platforms, particularly Instagram, Facebook and Pinterest.

If you visit our profiles on these platforms or interact with our content there, personal data will also be processed by the respective platform provider.

We have only limited influence over the nature and scope of the independent processing carried out by these platform operators.

Please refer to the respective platform provider's privacy policy for further information.

14. Personalised Advertising and Marketing

If you have given us your consent, information about your use of our online store may be used to measure the effectiveness of our advertising and to show you more relevant advertising.

For this purpose, information may be processed by or transferred to the advertising and analytics providers we use.

Legal basis: Article 6(1)(a) GDPR.

You may change or withdraw your consent at any time with effect for the future through our cookie or privacy settings.

15. Recipients of Personal Data

We only disclose personal data where this is necessary to operate our online store, fulfil an order, comply with legal obligations or where you have given the relevant consent.

Possible recipients include, in particular:

• Shopify and technical service providers
• Payment service providers
• Shipping and logistics providers
• Klaviyo for newsletters and email marketing
• Judge.me for product reviews
• Google for analytics
• Meta for marketing and advertising
• Other service providers required to operate our online store
• Tax advisers, accounting providers and public authorities where legally required

Service providers generally only receive the information required for the respective purpose.

16. International Data Transfers

Some of the service providers we use are located outside the European Economic Area or may process personal data in countries outside the EEA.

Where personal data is transferred to a third country, this is done in accordance with applicable legal requirements.

Depending on the provider, appropriate safeguards may include an adequacy decision by the European Commission, the EU-US Data Privacy Framework or Standard Contractual Clauses approved by the European Commission.

17. Data Retention

We generally retain personal data only for as long as necessary for the respective purpose or as required by statutory retention obligations.

Order, invoice and accounting data is retained in accordance with applicable statutory retention requirements.

Data processed on the basis of your consent is generally processed until you withdraw your consent or in accordance with the applicable legal and technical requirements.

Once the relevant purpose no longer applies, personal data will be deleted or anonymised unless statutory retention obligations or other lawful grounds require further storage.

18. Your Data Protection Rights

Subject to the requirements of the GDPR, you have, in particular, the following rights:

• Right of access to your personal data
• Right to rectification of inaccurate or incomplete data
• Right to erasure
• Right to restriction of processing
• Right to data portability
• Right to object to certain processing
• Right to withdraw consent

You may withdraw consent at any time with effect for the future.

If you wish to exercise any of these rights or have questions about the processing of your personal data, please contact us at be.youniq@be-youniq.com.

19. Right to Lodge a Complaint

If you believe that the processing of your personal data infringes applicable data protection law, you have the right to lodge a complaint with a competent data protection supervisory authority.

In Austria, the competent supervisory authority is:

Austrian Data Protection Authority
Barichgasse 40–42
1030 Vienna
Austria

20. Data Security

We take appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, alteration or disclosure.

Data transmitted through our online store is generally transferred using encrypted connections.

Despite appropriate security measures, absolute security cannot be guaranteed when data is transmitted over the internet.

21. Changes to this Privacy Policy

We may update this Privacy Policy if legal requirements, our online store or the services we use change.

The current version published on our website applies.

Last updated: September 2026

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call +43 676 7346282 or email us at be.youniq@be-youniq.com or contact us at BE-Youniq, Stegmayergasse 72, 1120 Wien, Austria. For the purpose of applicable data protection laws, we are the data controller of your personal information.