Shipping policy
Shipping & Delivery
All BE-Youniq jewelry pieces are shipped from Austria.
We currently ship to Austria 🇦🇹, Germany 🇩🇪, Italy 🇮🇹, and Spain 🇪🇸.
Do you live in another EU country or outside the EU and have fallen in love with one of our jewelry pieces?
Feel free to contact us! Orders to additional countries may be arranged upon individual request. We will check the available shipping options and costs in advance.
Processing Time
Once your order has been placed, processing usually takes 24–72 hours.
This includes order processing, handcrafting if required, quality control, packaging, and preparation for shipping.
Delivery Times
🇦🇹 Austria & 🇩🇪 Germany: approx. 2–5 business days after dispatch
🇮🇹 Italy & 🇪🇸 Spain: approx. 5–8 business days after dispatch
Please note that occasional delays may occur during busy periods, such as public holidays, due to shipping carrier operations.
Shipping Costs
🇦🇹 Austria & 🇩🇪 Germany
Shipping: €7.90
Free shipping on orders over €65
🇮🇹 Italy & 🇪🇸 Spain
Shipping: €9.90
Free shipping on orders over €120
🌍 Other EU Countries & Countries Outside the EU
Shipping available upon request. Shipping costs are calculated individually depending on the destination country.
📦 Tracking
All orders are shipped with tracking. You will receive your tracking link by email once your order has been dispatched.
Delivery Issues
If your order has not arrived, please first check the delivery address provided, the tracking information, and whether the parcel may have been left with a neighbor or at a collection point.
If you are still unable to locate your order, please contact us:
We’ll be happy to help you. 💌