Shipping policy

All jewelry from the Lumière Perlen collection is shipped from Austria.
Each piece is lovingly handmade, checked, and carefully packaged before it is sent on its journey.

We currently only deliver to EU countries—this allows us to offer you fair prices without additional customs fees.

For individual shipping inquiries—e.g., outside the EU—please feel free to contact us.

Processing time

After receiving your order, we need 24–72 hours for:

Order confirmation

Handcrafted production

Packaging & shipping preparation

Delivery times

EU shipping: 3–5 business days

Please note that there may be slight delays during peak periods.

Shipping costs

EU: €7.00 – free for orders over €65

All shipments are sent with tracking. 📦

Problems with delivery

If your package has not arrived:

Please check the delivery address you provided.

Check with the post office or courier service.

Check to see if the package may have been delivered to a neighbor.

If it is still missing, please contact us at:
📩 be.youniq@be-youniq.com

We will be happy to help you. 💌