Shipping policy
Shipping & Delivery
All BE-Youniq Collection jewelry pieces are shipped from Austria. Each piece is carefully handcrafted, inspected, and securely packaged before it begins its journey.
We currently deliver to EU countries and the USA. For individual shipping requests (e.g., to countries outside the EU and USA), feel free to contact us at: 📩 be.youniq@be-youniq.com
Processing Time
After receiving your order, processing time is typically 24–72 hours (order processing, handcrafted production if applicable, packaging & shipping preparation).
Delivery Times
EU Shipping: approx. 3 – 5 business days
USA Shipping: approx. 12 – 15 business days
Please note: During peak periods (e.g., holidays), occasional delays by the shipping carrier may occur.
Shipping Costs
🇪🇺 Europe (EU) Shipping costs: €7.00 — Free shipping on orders over €65.00
🇺🇸 USA Shipping costs: €20.00 — Free shipping on orders over €120.00 — Fully insured shipping on orders over €250.00 — All duties and taxes included.
📦 Order Tracking All orders are shipped with tracking. You will receive your tracking link via email once your order has been dispatched.
Delivery Issues
If your package has not arrived:
- Please check the delivery address provided.
- Inquire with the post office or delivery service.
- Check whether the package may have been left with a neighbor.
If it still cannot be found, please contact us at:
📩 be.youniq@be-youniq.com
We're happy to help. 💌